Expedia Makes Friends With Sam's Club
If I were a Sam's Club member, I'd be interested in checking out its travel site (since I never knew they had one), and aparently Expedia has checked it out already -- and has taken into account the mega-retailer’s 47 million members. What an opportunity to snag some travelers who want to book with Sam's!
Following its partnership with NYTimes.com and other non-travel companies, Expedia announced today that it now powers travel bookings for Sam’s Club, a division of Wal-Mart Stores Inc.
Clearly online travel agencies (OTAs) are facing more competition from the supplier-direct sites, so is partnering with non-travel-specific companies Expedia's way to combat this competition? Time will tell, and time will also indicate if other OTAs will look for creative ways to gain customers.
The details: Sam’s Club members may book travel on http://travel.samsclub.com, or they may contact a Sam’s Club travel specialist at 1.800.955.7267. Expedia is powering Sam’s Club Travel through Worldwide Travel Exchange (WWTE), a division of Expedia that helps companies enhance their own travel offerings with co-branding or private-label solutions.
In this case, Sam’s Club went with a co-branded label that says “Sam’s Club Travel, powered by Expedia.com,” an Expedia spokesperson explained to me in an interview.
The benefits: In addition to Sam’s Club obtaining more inventory and booking technology for its travel business, “this partnership builds out the geographic and demographic base of travelers Expedia serves,” said Tony Gonchar, VP of distribution marketing for Expedia in a press release.
In fact, “Sam’s club has a good foothold in some North American markets where Expedia has growth opportunity,” the spokesperson says. In other words, “Expedia stands to gain customers who may not have previously booked travel through Expedia.”
-- Lindsey Rushmore, Editor In Chief, Travel Distribution Report --